Join Ina Swim
Sign up for 10% off your first purchase, exclusive offers, original stories, events and much more.
Information
Customer Care
DOMESTIC SHIPPING
FREE Domestic Standard Shipping
(Shipped via Sendle or Australia Post)
Express Shipping $12.95
(Shipped via Australia Post)
INTERNATIONAL SHIPPING
International Standard + International Express Shipping Available
Prices are based on weight and will be calculated accordingly upon checkout.
IMPORTANT INFORMATION:
We have been advised by our international shipping partners that they are currently experiencing longer-than-usual delays due to COVID-19 restrictions in most of our international delivery countries. Unfortunately, this means that we cannot provide accurate delivery estimates for our international customers.
Please view the advice from Australia Post for your individual country delivery status: https://auspost.com.au/disruptions-and-updates/international-service-updates
Please note there are some countries that we do not ship to because of carrier limitations and higher shipment costs. If you have any questions regarding shipping to your country, please contact us at hello@inaswim.com.au
ORDER PROCESSING
Please allow 1 – 3 working days for order processing. You will receive a shipping confirmation email as soon as your order is on its way. Please note: It is the responsibility of the customer to ensure personal details such as delivery address and contact details are accurate and correct.
PAYMENT
Please note that all product prices indicated and payments made on this site are in Australian Dollar Currency.
INTERNATIONAL TAXES AND DUTIES
International orders may be subject to import duties and taxes, which are calculated once a shipment reaches your country. You will be responsible for paying these charges and if you choose to return your order, these fees are non-refundable. Please contact your local customs authority for applicable rates and charges as these vary between countries.
PRE-ORDERS
If your order contains both pre-order items and in-stock items, the order will be held until the pre-ordered item(s) arrive and then your order will be shipped together. Please let us know if you would like to spilt your order and have the in-stock items sent immediately. You will be required to pay any extra shopping fees if we ship items separately.
– Updated January, 2024
